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Access at Charleston

The ground floor of the house is fully accessible, but access to the first floor is via steep stairs. There are thirteen steps with a 90 degree turn on the 10th step. A handrail is available on the left hand side ascending. All rooms in the House have one chair for visitors to use and shooting sticks are available upon request.

The Garden and grounds are partially accessible with pathways and viewing points made from bound earth with lime and gravel. Due to the historic nature of the Garden design, some pathways are narrow and irregular and the ground can be uneven.

The café, shop and toilet are fully accessible with ramped entrances.

Dedicated parking spaces are available closer to the House in the top car park, approximately 50 metres from the House entrance.  The main car park is approximately 250 metres from the House entrance.

Charleston is a rural site and the grounds can be uneven. There are gravel paths.

Due to the domestic scale of the house we are only able to accommodate wheelchairs with dimensions less than 115cm (L) X 65cm (W) / 45″ (L) X 25″ (W).

Charleston has two visitor wheelchairs which can be reserved in advance or booked on the day.

For visitors with restricted mobility, we offer Garden and ground floor only tickets for the House.

Mobility scooters can be used in the gardens, shop and cafe, but they usually exceed the dimensions we can accommodate for use in the house.

The Charleston Shop counter is fitted with a hearing loop. Neck Loops and radio receivers for guided tours are available and can be reserved ahead of your visit.

Guide and assistance dogs are welcome in the House, Garden, Shop, Café and throughout the site. No other dogs are permitted, so please ensure your dog is wearing its identifying jacket.

For disabled visitors who would otherwise not be able to visit without a carer or companion, we offer the opportunity to bring a companion or carer for free. If booking your visit online (recommended), please ensure the companion ticket is selected in addition to your ticket as capacity in the house is strictly limited.

We welcome any questions about your visit by telephone on 01323 811 626 or by email to info@charleston.org.uk

 

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