Open today 12pm–5pm
Buy tickets

Privacy and Cookies on The Charlston Websites

This Page has information about our Privacy Policy and our use of Cookies

The Charleston Trust Privacy Policy (website)

By submitting personal information, visitors to The Charleston Trust web site expressly consent to the use of such information as described in this privacy policy. If you enter the personal information which relates to someone other than yourself, you confirm that you have their express consent to our use of such information for the purposes set out in this Privacy Policy.

What information will The Charleston Trust collect and who will have access to it?

The Charleston Trust will be able to access information comprising the following:- name, address, telephone number, e-mail address, preferences, post code and telephone number. That you enter into our online forms.

If you email us with an enquiry, your personal information will only be used to respond to your request. You will not receive any subsequent unsolicited communication (unless you have subscribed to our mailing list).

The personal information you supply when you join our mailing list will be held and used by The Charleston Trust to keep you up to date with our news, events and activities, only for as long as you would like to keep receiving such information.  We use Mailchimp to store and manage our email list and send our bulk emails you can view the Mailchimp privacy policy here.

Each email we send you gives the opportunity to unsubscribe at any time.  You can also unsubscribe or amend your details by emailing us at info@charleston.org.uk

The information that you provide can be accessed by The Charleston Trust staff. We never give or rent any personal details held on our database to third parties.

How will The Charleston Trust use your information?

We may use the information we collect to track and monitor the usage of our website, the response to advertisements carried on our web site and help us understand the patterns of site visitors. This will help us operate the web site more effectively and also assist us in business processes such as accounting, marketing and record keeping.

We do not hold any financial transactional information submitted by the e-commerce platforms on our website.

Can I access the information you store about me?

You may request access to all your personal information that we collect on line and maintain in our database by emailing info@charleston.org.uk
Individuals will be charged £10 per subject access request. The Charleston Trust will aim to provide the relevant data within 14 days.

The Charleston Trust will always verify the identity of anyone making a subject access request before handing over any information.

Cookies

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site. The cookies we use are “strictly necessary cookies” and “analytical” cookies. They enable you to log in to secure areas of our website and use a shopping cart and also allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.

How do you use Cookies?

This website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’).

Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyze how users use the site.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States .

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

 

Can I turn off Cookies?

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

 

Why does The Charleston Trust support the use of cookies?

We automatically collect some aggregated data about users’ browsing actions and patterns. Cookies are small text files which websites can put in your browser to track usage of the site, but they don’t tell us who you are and cannot be used to identify you.  We use cookies to help us improve our understanding of our users and their preferences, in order to make our site as useful as possible and to ensure accountability and continuous improvement with respect to the effectiveness by which we deliver information and services online.

Cookies are also used by external websites whose services are used on our website, via the sharing buttons across the site which allow you to share our content onto social networks. Cookies are currently set by LinkedIn, Twitter, Facebook, Google+ and Pinterest.

 

Questions and further information

If you have any questions regarding this Privacy Policy or Cookies, please email us at info@charleston.org.uk

Terms and conditions for use of our site are available here.

 

 

What's on

27 Nov
Woodcut Christmas Card workshop

Due to popular demand we’ve added a second Woodcut Christmas Card session with artist Helen Brown. Helen More

Paper Cutting workshop 01 Dec
Paper Cutting workshop

Tutor Su Blackwell will guide you through the delicate art of paper cutting and sculpting, working More

Christmas wreath workshop 04 Dec
Christmas Wreaths and Garlands workshop

This day long workshop will guide you step by step through the art of Christmas wreath More


Get involved