To manage the Charleston Festival, we seek support from a friendly team of casual staff to assist with car parking, catering, bar work and box office. Role descriptions for each position are listed below, along with a summary of information about pay, training, dress code and benefits, and information on how to apply.
The 2017 Charleston Festival takes place from 19 to 29 May. Event start and finish times vary (11.30am to 10pm). Most shifts will commence at 10am with a morning briefing. Full time and part time shifts are available.
Successful candidates will be placed on a fixed term contract, subject to PAYE. The rate of pay is £7.20 per hour plus holiday pay (12.07%). Staff will be asked to submit a time sheet at the end of the Festival in order to be paid the following month. Accumulated holiday pay is paid out in a lump sum at the end of the of the Fixed Term Contract (December).
FESTIVAL ASSISTANTS ROLES
Car Parking and Traffic Controllers
Car parking and traffic control are vital to the smooth running of the Festival and as the first point of contact for visitors to Charleston. Car parkers must be good communicators and great at giving excellent customer service. This role also includes assisting with general site maintenance and site checks and assisting with the portering of supplies as required. The work takes place outdoors in all weather and requires good stamina and very calm and friendly disposition.
Site Prep Assistants
In the lead up to the Festival, we will require a team of able-bodied individuals to help clear out the barn, set up signs, move supplies, set out furniture and assist with the preparation of the site. This role involves heavy lifting, outdoor work and stamina. We will also require a team to assist with ‘get out’ after the festival.
The main bar in the Festival marquee is a hub of activity before and after events for those wishing to soak up the festival ambience. Bar staff will serve alcoholic, soft and hot drinks, cakes and simple snacks, assist with stock replenishment, cash handling; customer service; keep the bar area clean and tidy and support sponsors events as and when required.
All of Charleston’s main public catering service operates from the tea tent. The café serves refreshments, sandwiches and cake to those attending festival events and to those visiting the house and gardens. Café staff will be required to serve drinks and food, prepare food, clear tables; handle cash; provide customer service and wash up and assist with stock replenishment and rotation.
SKILLS AND EXPERIENCE
All of our Festival Assistants need to have:
• Excellent customer service and front of house skills
• Excellent communication skills
• Confidence and be outgoing
• The ability to work well under pressure, in a team and individually
• Previous catering/retail/ customer service/ festival or events environment experience is desirable
Because of Charleston’s rural location all applicants must have a current UK driving licence and the use of a car or have guaranteed lifts. Charleston is not served by public transport and the timings for the festival shuttle bus are not suitable for Festival staff. Please give careful consideration to your transport options before applying.
Please email a CV, covering letter, specifying which role(s) you would be interested in doing, detailing relevant experience and stating your availability over the Festival period and the contact details of two referees to Kristina Sekyere firstname.lastname@example.org Please note that preference will be given to applicants who are flexible and can commit to all of the Festival dates.
All applications received will be acknowledged.
Telephone interviews will take place for those shortlisted on and a designated time will be given in advance to each applicant.