The ground floor of the house is fully accessible, but access to the first floor is via steep stairs with a handrail on the left side (13 steps).
Due to the domestic scale of the house we are able to accommodate wheelchairs with dimensions less than 115 (L) X 65cm (W).
We offer ground floor only tickets for the house.
In the garden there are adapted paths and viewing points made from bound earth with lime and gravel.
Dedicated parking spaces are available.
We offer a sympathetic hearing scheme.
If you are bringing a guide dog to Charleston, please make sure they are wearing their jackets identifying them as such, as no other dogs will be allowed into the house, cafe or walled garden under any circumstances.
Visitor information is available in large print on request for visitors with visual imparements.
The best day for families with very young children to visit is Sunday. On Sundays there are stewards in each of the rooms so that you can see the house at your own pace. There is also a children’s trail that you can do together as you go around the house. This free flow system means that you can leave the house and return as often as you like or need.
From Wednesday to Saturday visiting the house is by guided tour only, which families can find restrictive at times. Tours last for at least one hour and are very interesting for adults and older children but can feel a lot longer for our very young visitors.
Pushchairs are not permitted in the house, neither is food or drink. Slings worn at the front are fine, but not worn on the back.
We have a picnic field which visitors are welcome to use. The outer studio cafe offers a delicious selection of homemade cakes and light bites.
The garden is an ideal space for families to relax, read, sketch or investigate the vegetable patch.
You might also want to take a walk up onto the South Downs Way or take a bike ride along the Old Coach Road which runs along the back of Charleston.
We have a baby change facility within the accessible bathroom.