The ground floor of the house is fully accessible, but access to the first floor is via steep stairs with a handrail on the left side (13 steps).

Due to the domestic scale of the house we are able to accommodate wheelchairs with dimensions less than 115cm (L) X 65cm (W)/ 45″ (L) X 25″ (W)

We offer ground floor only tickets for the house for visitors with restricted mobility. Accessible tickets cannot be pre-booked online. If you would like to pre-book these tickets please call the Visitor Manager on 01323 811626


In the garden there are adapted paths and viewing points made from bound earth with lime and gravel.


The café, shop and toilet are fully accessible with ramped entrances.

Dedicated parking spaces are available.

Free admission to the house and gardens for Carers.

If you are bringing a guide dog to Charleston, please make sure they are wearing their jackets identifying them as such, as no other dogs will be allowed into the house, cafe or walled garden under any circumstances.

Visitor information is available in large print on request for visitors with visual impairments.