Charleston offers group visits Wednesday to Saturday outside our public opening hours. Usually they take place in the mornings, but we can accommodate evening tours by special arrangement.*
All group visits are by guided tour, led by one of our experienced guides. Groups of up to 50 people can be accommodated, depending on time and date availability. We offer a choice of tours to appeal to different interests – for more information, please see our Group Visit Information 2015.
Refreshments on arrival (tea, coffee and biscuits) can be arranged for your group at an additional cost. Owing to the available spaces at Charleston, we cannot always offer this for large groups and we require advance notice of this option. We regret that we are unable to offer catering for groups.
All groups must book their visits in advance.
If you are planning to visit Charleston as a group of ten or more we recommend that you come outside of regular opening hours and pre-booking is essential. If you do come while we are open to the public there is a strong probability that, regrettably, we will be unable to admit your group.
Please download our Group Visit Information 2015 for more information about group visits. Included in this leaflet is an enquiry form, which you can complete and return to us by post. Alternatively, contact us with the information in the enquiry form by email to email@example.com or call us on 01323 811 626.
After you have returned your enquiry form to us we will contact you to discuss your booking in more detail. We will then send you a group booking form and a balance information form. When you are ready to confirm your group visit, we require a non-refundable deposit of 50% of the total cost as well as booking form to secure your booking. These are required a minimum of 1 month prior to your visit, and without these your booking cannot be confirmed and may be amended or cancelled.
The remaining balance is then payable anytime up to and including the day of your visit. Final numbers must be confirmed no later than 10 working days before your visit. If fewer people arrive on the day, you will still be charged for the confirmed final number.
Availability for groups is limited and so we advise you to get in touch early to avoid disappointment. We may be able to accept group bookings at shorter notice, but this cannot be guaranteed.
Prices start from £10.00 per person.
*Due to low light levels at certain times of year, evening visitors may not have as clear a view of some of the paintings than those viewing the house during daylight hours.
There is free parking for coaches on site located in front of the shop.